Professional Communication Services, L.L.C. opened its lines to North Alabama on May 25, 1994. Formed by members of the Huntsville medical community, its mission has been and will always be to provide North Alabama healthcare providers with dedicated, reliable, professional and all medical answering service.
PCS utilizes sophisticated paperless call center technology that allows operators to document and process calls with maximum efficiency. All PCS employees are expected to demonstrate a basic understanding of medical terminology, an attentiveness to the accurate documentation and confidentiality of patient information, excellent communication skills, and a positive telephone personality which elevates them above the standard expected from generic answering services.
Over fifteen years of success have proven PCS' role as an invaluable communications resource in the North Alabama medical community. PCS now proudly welcomes the opportunity to serve any medical office in the United States.