Professional Communication Services, LLC

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Caring, knowledgeable, professional service that redefines "operator assistance."

NEW SERVICES AVAILABLE NOW!
Appointment Scheduling
Patient Appointment/Surgery Reminder Calls
Compliance Documentation

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*EXCLUSIVE MEDICAL CLIENTELE

*Professional & Courteous Live Operators 24/7/365


*Digital, Alphanumeric & E-mail Text Paging

*Local & 800 DID Lines

*Individualized Greetings & Message Forms

*Voice Mail and Patching Features

*Automated Faxed Message Delivery

*Quality Assured Recorded Conversations

*Caller Telephone Number Identification

*Complete Documentation Taken as Legal Patient Record


 


Why choose a specialized call center?    Patient care doesn't end at 5:00 p.m.


 


*NO CONTRACT RESTRICTIONS & COMPETITIVE RATES

*Triaged On-Call Message Retrieval

*Client Personal Number Privacy

*Wake-up & Reminder Calls

*Specialty RECAPS & Call-Forwarding Checks

*Simultaneous Team Paging

*Voice Mail Call Transcription

*Direct Check-in


 


Professional Communication Services has served the medical community of North Alabama for over fifteen years.  Our agents are intensively trained and committed to providing reliable, efficient and compassionate assistance to its clients 24/7/365.  The services we provide satisfy third party payor requirements for 24-hour coverage.  We are HIPAA compliant and abide by ethical telecommunication practices as a member of the Better Business Bureau and the Association of Teleservices International.

Your medical office is not just another office.  Professional Communication Services is not just another answering service.  We are a medical call center dedicated to fulfilling the needs of our, and your, medical community using today's technology with classic courtesy and competence.  Your patients are your top priority.  Helping you keep that priority when your office closes is ours.